Associate Ticket Office Manager – Adler Theatre – Davenport, IA

VenuWorks is currently seeking applicants for the position of Associate Ticket Office Manager at the Adler Theater/RiverCenter. The Associate Manager will provide direction, leadership, and manage customer service expectations across several teams, including; the Ticket Office, Front of House (FOH) and administrative teams, assisting with the processes of ticket selling and FOH Guest services. Process reports for both areas, understand and work with Ticketmaster Ticketing System and act as an Event Duty Manager. To support the Box Office and FOH services to deliver excellent customer service in line with the style and ethos of the Adler Theatre and RiverCenter. This position provides direct oversight of all FOH staff to include part-time house managers, ticket takers, and volunteer ushers for events. This position may require evening and weekend work in excess of 40 hours per week and the ability to work flexible hours, including evenings, weekends, and holidays. College degree and/or equivalent or related experience. Customer service experience desired. General knowledge of Box Office and performance venue FOH supervision. Experience with ticketing software. Experience working in a computer network environment utilizing Microsoft Office Products, including Word and Excel Programs. Position open until filled. People from under-represented populations are encouraged to apply. Please apply online at lance.sadlek@riverctr.com and submit a cover letter, resume and contact information for three professional references.