ESSENTIAL DUTIES AND RESPONSIBILITIES include the following as either a primary or secondary responsibility. Other duties and responsibilities may be assigned.
1. Customer Focus: Is dedicated to meeting and/or exceeding the expectations and requirements of internal and external customers.
2. Integrity and Trust: Is widely trusted and is seen as a truthful individual who keeps confidences, admits mistakes, doesn’t misrepresent him/herself and is highly respectful of others.
3. Communication: Consistently exhibits courteous, respectful, non-defensive and appropriate communications and presents information in a concise and understandable format.
4. Teamwork: Works cooperatively with others in the accomplishment of joint tasks and common objectives. Contributes to a positive work environment, fosters collaboration and provides a tangible contribution.
5. Coordinate sale of show merchandise by advancing the needs and expectations of the show representative as well as schedule staffing and settle sales totals at the end of the event. These shifts can go as late as 2am.
6. Reconcile bank balances daily by updating ledgers using source documents of activity.
7. Work with Victory Theatre management to settle ticketed events and bill non-ticketed events. Shifts for ticketed events can go as late as midnight.
8. Prepare and F&B analysis report based on a prior day event(s) and also confirm all cash and credit card sales total have deposited into the operating account.
9. Supervise payroll for merchandise staff and hockey players during season.
10. Work with Directors & Managers to coordinate all AR billing for customers as well as send statements / make calls for outstanding balances.
Assists with monthly closings, preparation of reports for the City, profit and loss for events, and related special projects, as required.

Submit cover letter and resume to: rtrail@thefordcenter.com

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